Introduction
Moving into a new home in Singapore requires setting up essential utilities, with electricity being one of the most important. As of 2024, most households connect to their electricity supply through SP Group, Singapore’s national electricity grid operator, and can choose from various licensed electricity retailers. This guide outlines the step-by-step procedure on how to connect electricity to a new residential property, providing clarity on requirements, application steps, and useful resources.
Understanding the Electricity Market Setup in Singapore
Singapore operates on a liberalised electricity market overseen by the Energy Market Authority (EMA). The market enables consumers to buy electricity from retailers of their choice. However, SP Group remains the sole operator of the electricity grid and manages the physical connection for all households.
New homeowners need to coordinate with both SP Group and an electricity retailer to ensure a smooth process.
Step 1: Confirm Your Property’s Eligibility and Account Details
- Identify your property type: Different procedures apply for HDB flats, private condominiums, and landed properties.
- Check if electricity connection is available: For newly developed properties, verify infrastructure readiness with your property developer or building management.
- Prepare essential identity documents: NRIC or relevant identity proof will be needed for account registration.
Step 2: Apply for New Electricity Connection with SP Group
SP Group manages applications for new electricity supply connections. The application ensures your property is recognised in SP Group’s system and that the electrical infrastructure is safely linked.
- Submit your new connection application: Visit SP Group’s online portal at spgroup.com.sg. For residential properties, you will need to provide:
- Address of the new home
- Type of property (HDB, private, landed)
- Occupant details
- Contact information
- Pay any applicable security deposit or fees: As a rule, new connections may require a refundable deposit, depending on the type of dwelling.
- Scheduling meter installation: SP Group will arrange for the installation of the utility meter and official connection to the grid.
Step 3: Choose an Electricity Retailer
Since electricity market liberalisation, customers choose their electricity supplier among licensed retailers. These retailers buy electricity from the wholesale market and sell it to consumers at various pricing plans.
- Compare available electricity retailers: EMA maintains an updated list of licensed electricity retailers on their website (ema.gov.sg).
- Choose a retailer and sign up: Many retailers offer online sign-ups with plans catering to different consumption levels and preferences (e.g., fixed-price plans, hourly pricing).
- Inform your retailer once your meter is installed: This allows your retailer to activate your electricity supply promptly.
Step 4: Activation and Starting Your Electricity Supply
- Ensure meter installation is complete: SP Group will notify you when your meter is ready.
- Coordinate with your chosen retailer: The retailer will handle activation to start your electricity supply at the agreed tariff.
- Check the first bill carefully: It should reflect your agreed contract and consumption.
Special Considerations for HDB Flats
According to HDB rules, the procedures for electricity supply are similarly coordinated via SP Group. HDB residents in new flats generally follow these steps:
- SP Group handles meter installation on behalf of the resident.
- HDB flats may have specific timelines and conditions for applying for utility services; refer to the estate office or HDB’s website.
- Residents may choose their electricity retailer as per market liberalisation policies.
Additional Tips and Resources
- Check your CPF Housing Withdrawal Limits: Ensure you are aware of how your CPF usage may apply when financing new home utilities. Visit the CPF Board for updated rules.
- Energy-Saving Measures: Consider signing up for retailers that provide green energy options or energy-saving programmes.
- Stay Updated on Market Changes: Periodic updates happen with tariffs and retail options; monitor EMA’s announcements.
Conclusion
Connecting electricity to a new home in Singapore is a structured process that involves coordination between SP Group and your chosen electricity retailer. By following the outlined steps—verifying your property, applying for a connection, selecting a retailer, and ensuring timely activation—you can enjoy reliable electricity supply without delay.
Always verify details with official sources before proceeding, as policies and procedures may evolve over time.
This site is an informational blog and is not affiliated with the Government of Singapore.